This Sustainability Policy sets out the approach we want to apply to network design, equipment decisions and service delivery at MCI Network Services. It is a statement of practical commitments, not a claim that our business or every network we support is carbon neutral.
Start with a justified equipment decision
A network refresh should have a clear reason. Capacity, reliability, security support and operational requirements can justify replacement, but a newer product name alone is not enough. Our approach is to consider whether an existing device can continue to meet the requirement safely before recommending new equipment.
Extending equipment life must not mean ignoring unsupported software, unavailable replacement parts or an unacceptable operational risk. The aim is a reasoned decision that considers both useful life and the consequences of keeping a device in service.
Consider power across the design
Power consumption depends on the selected hardware, its configuration and its workload. Access points, Power over Ethernet devices, switch power supplies, cooling and resilience arrangements all affect the picture. We aim to consider these dependencies rather than compare devices using an isolated headline figure.
A lower-power option is useful only if it still meets the agreed service and security requirements. Where an energy-saving claim is material to a proposal, the assumptions and measurement basis should be explained. We do not publish a percentage saving without evidence for the comparison.
Plan delivery and travel sensibly
Remote assessment, preparation and troubleshooting can reduce avoidable journeys where the work is suitable for remote delivery. Physical installation, cabling checks and some fault investigations still require an engineer on site. Service quality and safe working should not be compromised to make an environmental claim.
For work across the UK, our intention is to plan visits, access arrangements and required materials carefully so that avoidable repeat journeys are reduced. A claimed reduction in travel or emissions would require an actual comparison; it cannot be inferred merely from offering remote support.
Handle retired equipment responsibly
Before equipment leaves a customer’s control, ownership, data removal and the approved destination need to be agreed. Network devices can contain configuration files, credentials, logs and other sensitive information. Reuse or recycling must not bypass the customer’s security requirements.
Our approach is to consider suitable reuse, repair, manufacturer return or an appropriately authorised waste route, according to the equipment and engagement. Disposal responsibilities and any required evidence should be recorded. We do not claim a particular recycling rate, recovery result or supplier certification without supporting records.
Keep environmental claims proportionate
We do not use this policy to claim net-zero operation, renewable-only hosting, a certified environmental management system or a measured carbon footprint. Any future claim must identify its scope, evidence, limitations and review date.
Customers may have their own procurement requirements or environmental reporting obligations. Those should be raised during scoping so that relevant information and responsibilities can be agreed, rather than assumed to be included in every network project.
Review and contact
We intend to review these commitments as our delivery model and available evidence develop. Questions about the policy can be sent to admin@proxar.co.uk. Prepared on 21 October 2026.