Connect. Secure. Manage.
On-Site Wi-Fi Survey
Measure wireless conditions at your premises to inform a Cisco or Meraki design, identifying coverage gaps, interference and practical installation constraints.
Devices supported
across the UK
Client locations
supported
Traffic handled
at peak time
Average
response time
Average response is not a resolution time or a contractual guarantee. Support scope and response commitments are agreed for each engagement.
An on-site Wi-Fi survey measures the radio conditions where people need to work. We agree the questions first, such as poor coverage, busy areas or problems as devices move. The survey then gathers evidence from the actual site. Findings explain what was observed and the practical changes recommended for the Cisco or Meraki service.
Coverage and capacity
Design Wi-Fi around the spaces, devices and traffic that depend on it.
Secure access
Align authentication, segmentation and guest access with the wider network.
Measured performance
Validate roaming, interference and user experience instead of relying on signal bars.
Agree the scope and access arrangements
We find the areas, operating hours and devices relevant to the survey. Some sites require access to warehouses, secure rooms or external areas that cannot be visited without preparation. We agree escorts, safety needs and any restrictions on test equipment. The survey plan should reflect how the premises operate, not assume that an engineer can walk through every space at any time.
The scope distinguishes passive observations, active connection tests and any temporary access-point placement. These methods answer different questions and may require different permissions. We also agree whether production changes to the settings are included. A survey should not unexpectedly become an unapproved tuning exercise simply because the engineer notices a setting that could be improved.
Standards & partnerships
Confidence in the team behind your network.
Cisco Partner
Cisco Meraki
Cyber Essentials
Cyber Essentials PlusMCI Network Services is operated by Proxar Ltd. Certifications apply to the certified legal entity and the scope of its certificates. View accreditation information
Record the environment as well as the measurements
We review the physical layout, mounting positions and relevant obstacles. Plans are checked for scale and completeness, and differences from the supplied drawings are noted. Stock levels, movable partitions and occupied areas can affect the interpretation of results. Recording those conditions helps explain why measurements taken on another day may differ.
The test equipment, client type and relevant settings are also recorded. A survey adapter and a low-power handheld may not experience the same link quality. We use representative devices where the project requires app or roaming evidence, rather than implying that a single measurement platform can prove the experience of every endpoint in the business.
A useful starting point
Not sure where to start?
Bring the requirement. We will help you define the engineering work.
Examine signal, contention and interference
Coverage observations are considered alongside channel use and the surrounding radio setup. A strong signal is not enough when several access points and clients compete for the same airtime. We investigate whether the layout and setup create useful cells or unnecessary overlap, and identify conditions that need further analysis rather than immediately recommending more access points.
Where the scope includes interference investigation, we use appropriate observations to distinguish Wi-Fi contention from other radio activity. A short visit cannot prove the absence of intermittent interference. We record the time and conditions and may recommend monitoring or a targeted return visit when the reported problem occurs. This keeps the conclusions proportional to the evidence actually collected.
Different environments. The same care.
Built around the work
your network supports.
Finance, banking and the wider private sector. We start with the systems and people that depend on your connections.
Finance & banking
Market-data paths, routing and provider coordination on clients’ behalf.
Financial-market services ↗Offices & multi-site teams
Reliable access between people, workplaces and business applications.
Office network design ↗Data centres & cloud
Network boundaries, workload connections and operational ownership.
Data centre networks ↗Test connection and application behaviour where agreed
Active tests can examine association, authentication, address assignment and representative app traffic. These help identify problems that a coverage-only survey would miss. We trace relevant dependencies into the wired network when the evidence suggests that DHCP, DNS or another service is contributing to the complaint, while keeping any extra investigation within the authorised scope.
For mobile use, we follow agreed routes with suitable clients and observe transitions between access points. The result distinguishes a coverage gap from slow authentication, unsuitable client behaviour or a change in the network path. A user reporting a dropped call needs that distinction; replacing an access point may not help if the actual problem occurs after the radio association succeeds.
Turn findings into prioritised changes
The report connects observations to likely service impact and recommended action. We separate confirmed faults from plausible explanations that require more testing. Suggested changes can include placement, radio profiles, channel planning, client setup or remediation of upstream dependencies. Each recommendation should explain what it is intended to improve and how the result can be checked.
We also identify the practical implications of the work. Moving an access point may require new cabling or facilities access, while changing security settings may require endpoint preparation. The customer should be able to distinguish a setup adjustment from a project involving several teams. This makes the survey useful for planning rather than merely describing everything that might be wrong.
Establish the next verification step
After remediation, chosen measurements or a wider validation survey can confirm whether the intended improvement occurred. We retain the original test conditions and acceptance aims so the comparison is meaningful. Where the building or workload has changed substantially, the review may need a revised baseline rather than a simple before-and-after percentage.
MCI provides on-site wireless work across the UK, with many engineers based in Kent and regular focus on London, Sussex, Essex and Berkshire. Our Wi-Fi design and survey services can cover assessment through rollout and validation. Share the floor plans, affected devices and typical failure times so we can scope a visit that investigates the real problem rather than collecting measurements unrelated to the customer experience.
Technical references
- Conducting site surveys with MR access points — Cisco / Cisco Meraki
- Cisco wireless site survey guidelines — Cisco / Cisco Meraki
Talk to a specialist
What does your network need next?
Tell us what you are planning, changing or trying to improve. We will help define a practical next step and the engineering scope.
+44 203 196 6566Choose option 1
sales@proxar.co.ukUK-wide service.
Most of our engineers are based in Kent, with a focus on London, Sussex, Essex and Berkshire.
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