Cisco & Meraki specialists. Across the UK.
+44 203 196 6566 · option 1sales@proxar.co.uk

Connect. Secure. Manage.

Network Automation

Automate repeatable Cisco and Meraki tasks with protected credentials, reviewed changes and rollback plans rather than uncontrolled bulk configuration.

Cisco Partner since 2009 Projects & ongoing support

Illustrative Cisco and Meraki fibre network rack with structured cabling
Look beyond the alarm.Evidence first. Controlled next steps.
1,000+

Devices supported
across the UK

20+

Client locations
supported

Nearly 8 Tbps

Traffic handled
at peak time

3 min

Average
response time

Average response is not a resolution time or a contractual guarantee. Support scope and response commitments are agreed for each engagement.

Network automation makes repeatable engineering work more consistent, but it can also repeat a mistake across an estate very quickly. MCI Network Services develops controlled automation for Cisco and Meraki environments, starting with a defined task, trusted inputs and a safe operating boundary. The objective is a process your team can review and support, not an unattended script with broad access and unclear consequences.

01

Useful visibility

Monitor service-relevant conditions rather than collecting alerts without ownership.

02

Controlled change

Keep maintenance, automation and configuration work reviewable and recoverable.

03

Clear escalation

Connect incidents to the right engineering, provider and business contacts.

Choose a worthwhile first task

Good candidates often include inventory collection, configuration checks, reporting or a tightly defined standard change. We assess how frequently the task occurs, how much variation it contains and what happens if it fails. A poorly understood manual process should be clarified before it is automated.

We also identify the authoritative source of information. Device inventories, address plans and approved configuration standards need ownership and validation. Automation built on stale or contradictory records can produce consistent but incorrect results, so input quality is part of the engineering scope rather than someone else’s assumed responsibility.

Illustrative Cisco and Meraki network operations centre with monitoring displays
01Visibility, monitoring and operational control.
Cisco PartnerCisco Partner
Cisco MerakiCisco Meraki
ISO 9001Quality management
ISO 27001Information security
Cyber EssentialsCyber Essentials
Cyber Essentials PlusCyber Essentials Plus

MCI Network Services is operated by Proxar Ltd. Certifications apply to the certified legal entity and the scope of its certificates. View accreditation information

Match the tool to the supported platform

Cisco and Meraki environments expose different interfaces and management models. APIs, NETCONF, RESTCONF, Ansible integrations, Terraform providers and workflow platforms may each suit particular tasks. We verify the actual feature coverage and version compatibility instead of choosing a tool and assuming every required operation will be supported.

The design also considers existing configuration ownership. A controller or another automation system may already manage the same settings. We define which source is authoritative and avoid competing writers that repeatedly undo one another’s changes or create drift that nobody can explain.

Illustrative Cisco and Meraki equipment in a modern data-centre aisle
02Resilient infrastructure from rack to service path.

A useful starting point

Tell us what is happening.

A short description of the problem is enough for an initial discussion.

Talk to a specialist

Separate observation from modification

Read-only collection and validation are useful starting points because they can improve visibility without changing production. We distinguish these functions clearly from workflows authorised to write configuration. A report identifying a deviation does not automatically give the tool permission to correct it.

Where changes are required, the workflow presents the intended scope and result for review. Approvals are tied to the actual proposed action, not merely to the fact that an automation job has a familiar name. Sensitive or high-impact operations retain an appropriate human decision point.

Illustrative Cisco and Meraki data-centre network infrastructure
03Network infrastructure designed around the workloads it carries.

Protect credentials and execution context

Automation accounts receive the permissions needed for their task and use approved secret storage. Logs and generated reports must not expose credentials or sensitive configuration unnecessarily. We also control where the workflow runs and who can alter its code, inventory or parameters.

These controls matter as much as the device connection. An engineer with permission to edit an execution script may effectively gain the privileges of its service account. The operating model therefore includes code review, version control and access governance for the automation platform itself.

Illustrative Cisco and Meraki equipment in organised data-centre racks
04Data-centre connectivity with clear physical and logical boundaries.

Design for partial failure

A workflow may succeed on some devices and fail on others. Network APIs and device interfaces do not necessarily provide a transaction across the entire estate. We define checkpoints, stop conditions and recovery actions for the actual task rather than assuming a failed job automatically rolls every change back.

Retries require care. A timeout can leave the result uncertain even when the remote system completed the action. We use suitable read-back checks and bounded retry behaviour, with a clear record of affected targets. This prevents an attempt to recover from a communication problem from creating duplicate or conflicting operations.

Illustrative Cisco and Meraki network rack in a modern office
05The office network: switching, uplinks and structured cabling.

Test with representative conditions

Testing covers valid and invalid inputs, unavailable devices, insufficient permissions and relevant version differences. A pilot uses a limited scope and compares the actual result with the approved intent. The test should show how the workflow fails safely, not only demonstrate a successful run in a clean lab.

Post-change validation checks the service outcome, not merely the response code returned by an API. A configuration can be accepted while an application path remains broken. We define the evidence needed for completion and the conditions under which an engineer must investigate rather than continue automatically.

Illustrative Cisco and Meraki fibre network rack with structured cabling
06Fibre, switching and the physical path behind the service.

Leave a maintainable operating process

The handover includes source code or workflow definitions, dependencies, credentials ownership, test records and recovery instructions. Updates to device software or external APIs are assessed against the automation’s assumptions. An operational owner reviews failures and decides when a workflow should be paused or retired.

MCI can start with configuration validation or develop a defined change workflow for Cisco and Meraki networks. The engagement measures value through reduced manual effort and more reliable control, without promising that automation removes the need for engineering judgement, customer approval or a tested recovery plan.

Illustrative Cisco and Meraki network operations centre with monitoring displays
07Visibility, monitoring and operational control.

Talk to a specialist

Need a specialist view?

Tell us what is affected, what changed and what your team has already checked. A short outline is enough to start.

+44 203 196 6566

Choose option 1

sales@proxar.co.uk

UK-wide service.
Most of our engineers are based in Kent, with a focus on London, Sussex, Essex and Berkshire.

Existing customers should use their agreed support and escalation channels. This form is for service enquiries, not a monitored emergency ticket.

Tell us what you need.

A short outline is enough. Please do not include passwords or sensitive network details.

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