Cisco & Meraki specialists. Across the UK.
+44 203 196 6566 · option 1sales@proxar.co.uk

Connect. Secure. Manage.

Network Recovery Exercises

Exercise agreed Cisco or Meraki recovery scenarios, testing access, replacement configuration and runbooks without assuming a backup guarantees recovery.

Cisco Partner since 2009 Projects & ongoing support

Illustrative Cisco and Meraki fibre network rack with structured cabling
Look beyond the alarm.Evidence first. Controlled next steps.
1,000+

Devices supported
across the UK

20+

Client locations
supported

Nearly 8 Tbps

Traffic handled
at peak time

3 min

Average
response time

Average response is not a resolution time or a contractual guarantee. Support scope and response commitments are agreed for each engagement.

Network recovery exercises test whether people can use the access, backups and records needed to restore service. We plan controlled Cisco and Meraki exercises around agreed risks. The results show what worked and what still needs attention. This can reveal gaps that remain hidden during normal use, without taking needless risks with the live network.

01

Useful visibility

Monitor service-relevant conditions rather than collecting alerts without ownership.

02

Controlled change

Keep maintenance, automation and configuration work reviewable and recoverable.

03

Clear escalation

Connect incidents to the right engineering, provider and business contacts.

Choose a specific recovery scenario

We agree the event being exercised, such as replacing a failed switch, restoring a setup or recovering management access. The scenario identifies the services affected and the components assumed unavailable. A vague instruction to test disaster recovery is too broad to produce a safe, meaningful networking exercise.

The customer sets the business aim and acceptable test conditions. We clarify which recovery targets belong to the network and which depend on apps, storage or another provider. Restoring forwarding does not on its own establish that every business process has resumed or that app data remains consistent.

Illustrative Cisco and Meraki network operations centre with monitoring displays
01Visibility, monitoring and operational control.
Cisco PartnerCisco Partner
Cisco MerakiCisco Meraki
ISO 9001Quality management
ISO 27001Information security
Cyber EssentialsCyber Essentials
Cyber Essentials PlusCyber Essentials Plus

MCI Network Services is operated by Proxar Ltd. Certifications apply to the certified legal entity and the scope of its certificates. View accreditation information

Select the appropriate exercise method

A tabletop review can test decisions and dependencies without changing equipment. A lab exercise can show chosen technical steps, while a controlled production test provides different evidence and carries greater risk. We choose the method according to the question and record its limitations.

Simulation should not be overstated. A runbook discussed successfully in a meeting has not necessarily been executed on the target platform. Equally, a production fault does not need to be created merely to prove that an engineer can retrieve a backup. The exercise uses the least disruptive method that can answer the agreed question reliably.

Illustrative Cisco and Meraki equipment in a modern data-centre aisle
02Resilient infrastructure from rack to service path.

A useful starting point

Tell us what is happening.

A short description of the problem is enough for an initial discussion.

Talk to a specialist

Verify prerequisites and safety controls

Before testing, we check access, backups, replacement hardware or setup, software and relevant licences. The plan sets out authorisation, communication, stop conditions and the route back to a known safe state. Participants understand which actions are permitted and which require another decision.

Dependencies on identity, DNS, management network access and other systems are considered clearly. Recovery often becomes difficult because the tools needed to repair the network rely on the same failed path. The exercise should reveal that circular dependency rather than bypass it with undocumented assistance that would not be available during a real incident.

Illustrative Cisco and Meraki data-centre network infrastructure
03Network infrastructure designed around the workloads it carries.

Follow the documented procedure

Participants use the agreed runbook and record where information is missing, ambiguous or wrong. The aim is to assess the procedure, not show that an experienced engineer can improvise around every gap. Any unplanned intervention is captured so the final result does not overstate what the current documentation supported.

We also observe handovers and approvals. A technically correct restoration step may be delayed because no one can authorise it or identify the affected service owner. Those operational findings are as important as the settings and should be assigned actions rather than dismissed as admin issues.

Illustrative Cisco and Meraki equipment in organised data-centre racks
04Data-centre connectivity with clear physical and logical boundaries.

Validate the recovered service

Post-recovery checks confirm the relevant setup, routing, access and app paths. The test should establish that the intended service has returned, not simply that a device has booted or a dashboard reports it online. Security boundaries and management protection are checked as appropriate to the scenario.

The resulting state is compared with the approved baseline. Recovery can introduce temporary settings or an older setup. So the team needs to know which differences remain. Any work required to restore normal resilience or remove a workaround is recorded before the exercise is closed.

Illustrative Cisco and Meraki network rack in a modern office
05The office network: switching, uplinks and structured cabling.

Record timings and limits honestly

Measured durations are reported with the exercise conditions, available resources and any steps performed in advance. A lab result with prepared hardware should not be presented as a guaranteed field replacement time. The report distinguishes active engineering time from waiting for approvals, equipment or external assistance.

Untested scenarios remain visible. The customer can use the findings to decide whether more exercises, different spares or a revised architecture are needed. A successful recovery of one representative device does not prove the same outcome for every platform and failure combination in the estate.

Illustrative Cisco and Meraki fibre network rack with structured cabling
06Fibre, switching and the physical path behind the service.

Turn findings into better readiness

The action plan addresses missing access, documentation, software, monitoring and responsibility gaps. Runbooks are updated and significant corrections are retested where appropriate. The exercise becomes part of an improvement cycle rather than a one-off event used only to claim that recovery has been tested.

MCI can plan exercises within network operational assurance or as a focused engagement. The scope, safety controls and evidence are agreed with your team, providing a practical assessment of Cisco and Meraki recovery readiness without promising outcomes beyond the scenarios and conditions actually shown.

Illustrative Cisco and Meraki network operations centre with monitoring displays
07Visibility, monitoring and operational control.

Talk to a specialist

Need a specialist view?

Tell us what is affected, what changed and what your team has already checked. A short outline is enough to start.

+44 203 196 6566

Choose option 1

sales@proxar.co.uk

UK-wide service.
Most of our engineers are based in Kent, with a focus on London, Sussex, Essex and Berkshire.

Existing customers should use their agreed support and escalation channels. This form is for service enquiries, not a monitored emergency ticket.

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