Connect. Secure. Manage.
Network Project Recovery
Review a stalled Cisco or Meraki project, establish what works and produce a prioritised route to a tested, supportable deployment.
Devices supported
across the UK
Client locations
supported
Traffic handled
at peak time
Average
response time
Average response is not a resolution time or a contractual guarantee. Support scope and response commitments are agreed for each engagement.
Network project recovery brings a stalled or troubled implementation back to a position where the next decision is clear. MCI reviews Cisco and Meraki projects that have missed their intended outcome, accumulated unresolved faults or become difficult for the organisation to complete confidently. We establish what is working, what remains unsafe or incomplete and which route offers a credible finish.
Taking over a project does not mean immediately changing the design or blaming the previous team. The first task is to understand the intended result and the state of the live environment. Uncontrolled corrective work can make an already uncertain situation harder to untangle.
A clear requirement
Turn the business need into a practical network scope with visible dependencies.
A controlled delivery
Plan implementation, testing and rollback before production changes begin.
A supportable result
Leave useful records, ownership and escalation routes behind.
Stabilise the service before expanding the project
Where users are affected, we separate service restoration from completion of the original programme. A temporary workaround may be necessary, but it should be recorded as such, with an owner and a plan for removing it.
We identify recent changes, current faults and any conditions that make further work risky. That can include missing configuration backups, unclear management access, incomplete redundancy or a rollback plan that no longer matches the environment.
If the immediate issue is a live incident, emergency network support is the more appropriate starting point. Recovery of the wider project follows once the operational position is understood and the necessary authority to proceed is established.
Standards & partnerships
Confidence in the team behind your network.
Cisco Partner
Cisco Meraki
Cyber Essentials
Cyber Essentials PlusMCI Network Services is operated by Proxar Ltd. Certifications apply to the certified legal entity and the scope of its certificates. View accreditation information
Reconstruct the intended outcome and the actual delivery
We compare the original requirements, accepted design and subsequent changes with what has been installed. This helps distinguish a defective implementation from a design that no longer meets the requirement, or a project whose scope changed without a corresponding plan.
Evidence matters. Test records, configuration versions, decision logs and supplier correspondence can explain why a particular choice was made. Where those records do not exist, we identify what needs to be verified rather than inferring intent from the current settings alone.
The review can also reveal work that is technically complete but has not been accepted because the success criteria were never agreed. In that case, defining an appropriate acceptance process may be more valuable than repeating the installation.
A useful starting point
Tell us what is happening.
A short description of the problem is enough for an initial discussion.
Separate defects, omissions and new requests
A recovery plan needs a clean view of the remaining work. A fault in an agreed feature is different from a missing dependency and different again from a new business request. Combining them in one undifferentiated issue list makes both progress and cost difficult to understand.
We assess the significance of each item and its relationship to the others. Some changes can be made independently; others depend on design decisions, vendor support or a provider’s maintenance window. The sequence should reflect those dependencies.
For Cisco and Meraki projects, we check whether the platform, software and management arrangement support the intended behaviour. Where a product limitation is involved, the recovery plan must offer a valid alternative rather than promising that further configuration effort will remove it.
Different environments. The same care.
Built around the work
your network supports.
Finance, banking and the wider private sector. We start with the systems and people that depend on your connections.
Finance & banking
Market-data paths, routing and provider coordination on clients’ behalf.
Financial-market services ↗Offices & multi-site teams
Reliable access between people, workplaces and business applications.
Office network design ↗Data centres & cloud
Network boundaries, workload connections and operational ownership.
Data centre networks ↗Decide whether to repair, revise or step back
Not every troubled project should continue along its original path. The options may include completing the current design, revising a specific part, returning temporarily to the previous service or stopping a proposed feature that does not meet a genuine requirement.
We explain those choices in terms of disruption, additional work and the confidence available in the result. A focused proof of concept can resolve a disputed technical assumption before more production work is authorised.
The recovery plan also establishes decision points. It should be clear who can approve a design change, accept a limitation or authorise rollback. An engineer working in a maintenance window should not have to invent a commercial or operational decision on the spot.
Finish with evidence and an operational handover
Completion needs a defined test programme, a record of outstanding exceptions and documentation of the delivered state. Network acceptance testing provides the basis for deciding whether the required service is ready to be handed over.
We also consider the period immediately after completion. The team receiving the network needs access, escalation information and an understandable account of the work performed. A project is not truly recovered if it leaves the business dependent on undocumented knowledge held by the recovery engineer.
MCI can work alongside your internal team and existing suppliers. The purpose is to establish a workable route forward, with responsibility assigned to the people who can actually complete each dependency.
Questions about recovering a network project
Can you take over a partially installed network?
Yes, subject to authorised access and an assessment of its condition. We first establish the live service boundary and the available records. The initial engagement may be a recovery review rather than an immediate commitment to finish an unknown scope.
Will all of the original equipment need replacing?
Not necessarily. The problem may concern configuration, dependencies, testing or project control rather than hardware suitability. Any replacement recommendation should identify the limitation it addresses and explain why retaining the equipment is not the better option.
Can you guarantee the original delivery date?
A credible date depends on the remaining work and external dependencies. We provide a revised plan from the evidence rather than repeating a deadline that may no longer be achievable. Critical milestones and assumptions should be visible to the project owner.
What information is useful first?
Describe the intended outcome, the current impact and the main reason progress has stopped. Discuss network project recovery before sending detailed project records; we will establish how to exchange them safely and who needs to be involved.
Talk to a specialist
Need a specialist view?
Tell us what is affected, what changed and what your team has already checked. A short outline is enough to start.
+44 203 196 6566Choose option 1
sales@proxar.co.ukUK-wide service.
Most of our engineers are based in Kent, with a focus on London, Sussex, Essex and Berkshire.
Existing customers should use their agreed support and escalation channels. This form is for service enquiries, not a monitored emergency ticket.
Tell us what you need.
A short outline is enough. Please do not include passwords or sensitive network details.
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