Connect. Secure. Manage.
Managed Meraki Networks
Bring Meraki networks into a defined management service covering dashboard administration, configuration changes, monitoring and agreed support arrangements.
Devices supported
across the UK
Client locations
supported
Traffic handled
at peak time
Average
response time
Average response is not a resolution time or a contractual guarantee. Support scope and response commitments are agreed for each engagement.
Managed Meraki networks combine Dashboard tools with people who own the work. We agree who approves changes, follows up alerts and investigates faults, including problems with provider links. The service is built around your sites and supported devices. Monitoring, changes and specialist help have clear boundaries, so you know what is included.
Useful visibility
Monitor service-relevant conditions rather than collecting alerts without ownership.
Controlled change
Keep maintenance, automation and configuration work reviewable and recoverable.
Clear escalation
Connect incidents to the right engineering, provider and business contacts.
Confirm the organisation and site structure
We review Meraki organisations, networks, device assignments and the business ownership behind them. The structure should reflect the customer’s admin and commercial boundaries, not simply the order in which equipment was first claimed. Inherited rollouts may contain inconsistent naming, unnecessary access or settings that no longer match the sites they serve.
Onboarding records hardware, firmware, licences and important dependencies. We check which services use the equipment and who owns connected circuits, identity platforms and apps. Devices appearing online in the dashboard are not automatically evidence that the full business service is healthy or within the management agreement.
Standards & partnerships
Confidence in the team behind your network.
Cisco Partner
Cisco Meraki
Cyber Essentials
Cyber Essentials PlusMCI Network Services is operated by Proxar Ltd. Certifications apply to the certified legal entity and the scope of its certificates. View accreditation information
Retain clear customer access and recovery
Administrative roles, authentication and recovery arrangements are agreed before taking over routine management. The customer should understand who controls the organisation and how authorised access can be maintained or transferred. We avoid making a supplier’s personal account the only route to managing an important estate.
Access for internal teams, contractors and automation is reviewed according to purpose. Privileged changes need traceable ownership, and credentials are handled through approved channels. The service also defines how access is removed when people or suppliers change, rather than relying on an occasional informal review of the administrator list.
A useful starting point
Tell us what is happening.
A short description of the problem is enough for an initial discussion.
Make templates and local exceptions understandable
Configuration templates and repeatable standards can reduce effort across sites. But they also increase the impact of a mistaken shared change. We review what is inherited, what is configured locally and which settings require a wider approval. A site-specific workaround should not be lost during a later standardisation exercise.
The change process distinguishes routine requests from alterations affecting security, addressing or several locations. We record the expected result, validation and recovery action. Where a dashboard feature has a different behaviour on particular models or firmware, that variation is checked before applying a broad setup update.
Different environments. The same care.
Built around the work
your network supports.
Finance, banking and the wider private sector. We start with the systems and people that depend on your connections.
Finance & banking
Market-data paths, routing and provider coordination on clients’ behalf.
Financial-market services ↗Offices & multi-site teams
Reliable access between people, workplaces and business applications.
Office network design ↗Data centres & cloud
Network boundaries, workload connections and operational ownership.
Data centre networks ↗Monitor service conditions, not just device presence
Useful monitoring considers uplinks, VPN network access, wireless experience and chosen dependencies alongside device status. We agree which conditions generate an alert and what action follows. A branch may remain reachable while its backup path is lost or an important app is performing poorly.
Incident ownership connects dashboard observations with the wider network. Carrier, DNS, identity and app issues can look like Meraki faults from the user’s perspective. We investigate the agreed scope and coordinate escalation with evidence, without claiming control over a third party’s repair obligations or every service connected to the site.
Plan firmware and licence changes
Firmware maintenance follows a review of the relevant release, supported hardware and the services used at each site. Pilot locations and post-change checks help reveal problems before a wider rollout. Scheduling should reflect local business hours and the consequences of an interruption, not merely the convenience of a central administrator.
Licensing is tracked against the actual model and entitlement in use. Different arrangements can have different operational consequences, so expiry or renewal assumptions are checked rather than treated as universal. Technical licence advice and procurement fulfilment are kept distinct in the commercial scope.
Report performance and recurring issues
The service review explains incidents, changes, capacity concerns and risks that require a customer decision. Repeated wireless complaints or uplink instability deserve a targeted engineering action, not an endless sequence of closed alerts. Reports should identify the evidence and proposed next step in terms the business can use.
Site changes are also reviewed. New access points, higher user numbers or different apps can alter the original design assumptions. We agree whether the change fits routine management or requires a separate survey, design or rollout project, keeping the service boundary transparent.
Arrange a practical management service
MCI supports Meraki estates throughout the UK, particularly London, Kent, Sussex, Essex and Berkshire. We can take on defined network-management duties or work alongside your team through co-managed network services.
A proposal sets out the inventory, service hours, monitoring, engineering response, change allowances and exit arrangements. Cloud management makes some tasks easier. It does not remove the need for those agreements. Our aim is a Meraki setup with clear ownership and a reliable operating process, rather than a dashboard that only one person knows how to interpret.
Talk to a specialist
Need a specialist view?
Tell us what is affected, what changed and what your team has already checked. A short outline is enough to start.
+44 203 196 6566Choose option 1
sales@proxar.co.ukUK-wide service.
Most of our engineers are based in Kent, with a focus on London, Sussex, Essex and Berkshire.
Existing customers should use their agreed support and escalation channels. This form is for service enquiries, not a monitored emergency ticket.
Tell us what you need.
A short outline is enough. Please do not include passwords or sensitive network details.
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